I should have used the print at home option but this was the recommended option. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Why does the email say 1 ticket? I always try to pay with PayPal, just for their excellent refund policy. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. We often link to other websites, but we can't be responsible for their content. Yup happened to me too. I had to get on my phone. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. DISCOVER GREAT EVENTSTheres so much to see. Now, tell me why this is happening. On buying some items, every consumer can just put in a small quantity of money. Expires: Dec 19, 2024. I can log in to the website, but not the mobile app. Its all a fan needs, all in one app. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I tried this for a couple days until I decided to email support. How GetHuman-robtixsa fixed the problem. Presumably you agreed to the "ridiculously high" selling charge before confirming? On the day of event I reached them at last at mid day and they said they will look into it and get back to me. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. The gig has not been cancelled we just chose not to go. Tried resetting my password but no email sends to my account. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Can transfer over AXS app. After the concert I ask a staff member what's up, and they say the meet and greet was before. And the pending charges. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Tickets never arrived (not the first time this has happened with me). Please help me with my situation. Really?!!!. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. This is horrible, such a terrible app. Please answer. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Eventually I had to go through my credit card company to dispute the payment for tickets. Hopefully this will save someone from the panic attack I just had over my tickets. And they had no answers for me. Two of the ticket were bought together and the other was bought separately. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. I cannot Sign in. To download, simply open and view your tickets in the app. Nope. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Alex P. is a great addition to our team. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Created an AXS. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. With the AXS app, you can. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. Its all a fan needs, all in one app. . Once there, it was another 40 minute wait (missing one band), before they could get in! Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. AXSTickets is one of the most frustrating things I have ever experienced. So far, my experience has been seamless. Your real card info stays hidden. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Press J to jump to the feed. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Prendre un ticket (Page La Barque) 2,7 km. find great events near you, buy 100% official tickets, sell your seats if you My AXS app doesn't let me access my account so i hope they fix the issues. Then I heard nothing else from support. I am going to be extremely upset if I cant go to the TOOL concert. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Will NEVER use them again. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. They replied that it happens quite often and therefore there should be no need to worry :-). With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Privacy Policy. The absolute worst and most unprofessional app i have ever used. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. Been having a major problem with this app since OCT 2021. find great events near you, buy 100% official tickets, sell your seats if you Later it logged me out and I logged right back in. They hold your money forever if there is any issue with your event or if you sold your tickets. They trully live up to their name and will ax you and slaughter you. Can you acces their web page though? Checked my account and it's back in there. Cheers! My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I know to use PayPal goods and services since it has buyer protection. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Has anyone else had this problem? Today, My 2 tickets has dissapear in My Events Section. AXS Tickets Reviews. I can log in on my computer but not on the AXS app on my phone. Yep, my account is back to normal now too. I cannot log into the main AXS page on the AXS website. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Sent to voicemail every time, no calls back. Im going to recommend Red Rocks find another ticket vendor! I fought the charge on my credit card, and they finally credited me back a full 9 months later. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! On hold forever while I worked in the kitchen. LTE/3G/2G (auto connect). After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. So naturally I assumed the ad closed my window browser and did not complete my purchase. Tried it. Their website did not inform me I would be charged $25 for this service. I do have te pending charges too, how did you contact them? So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. What does face value mean? AXSTickets currently states that the tix were transferred on March 14, 2019. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Get all of your passes, tickets, cards, and more in one place. BUY THE PERFECT Dope concert. Payer 4,10 (Page St. Maximin) 38,8 km. I can see my tickets, but I don't see a way to print them. I mean, what for? Thanks for the review and enjoy your event! I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. What no Maybe try selling them somewhere else then transferring them? I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Two thumbs down. When I've bought tickets from AXS before they took a few days to show up in my events. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I can't even get into the the app on my phone. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Press question mark to learn the rest of the keyboard shortcuts. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. They didn't show up and disappear though so I don't know if this is this same issue. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. USE TICKETS WITH THE APPNo paper required. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". The show is tonight with no way to access my account or update my password. UPDATE: received a developer response that pretty much blamed me for their negligence. THANK YOU! No. Tap for tickets to see the artists and teams you love. Then I had to send the PDF tickets to my friends. Please help! Plans can . Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. Zero stress. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Tickets not showing up in app for event next day. Why did the venue decide to use AXS Mobile ID? Tap for tickets to see the artists and teams you love. Never use this service again. Buying Basics How can I buy tickets? This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. I have deleted data and cache to no avail. I reached to them through live chat but it's been 20 days and yet no response. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! 39,8 km. On android, goto "Settings" "Apps" or "Manage Apps" tab. called the support number and held from 20 minutes to hr and 20 minute. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. NOTHING. The only option is to cancel while the timer runs out. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday.