contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. The purpose is to determine if you can do a technical part of a job. Assessment centres will be held in September and early October. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Our agency is passionate about delivering first-class More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . Search Criteria. The majority of stages in the recruitment process are managed by FRNSW. The. other activities, such as group exercises or role plays. Includes data collections from the past 20 years. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Give an example of a situation where you provided services that were customer-focused. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. Strategy and Customer Support Divisionwithin Service NSW brings focus They may be written or presented through video or audio format. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Merit based stages Learn more about STEP 3 STEP 4. Book in early to secure your preferred date. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Write your response with honesty and passion. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing Implications. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. analysis, design reengineering to support business process improvement and Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. Review the job advertisement and role description. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . Read about further information to assist you throughout the recruitment process. Undertake analysis on a range of business process identification, modelling, Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. Are you a keen learner and thrive on always bettering your knowledge and skill set? Check the advert and role description of the role to find out more. Targeted / Identified: Role: Process Improvement Coordinator. Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. Support business to identify, drive and deliver continuous improvement and Complete your application using the online form on. Visit Website Visit Profile. All rights reserved. We structure them according to: All our assessment processes involve at least one interview. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. 1. Copyright 2015 NSW Public Service Commission. You will be asked to select your preferred program stream/s. Relate your skills, experience and passion to the specific job. Will the job help me to serve my community? optimise business outcomes The application process Read more about the application process for the 2023 NSW Government Graduate Program. The purpose is to determine if you can do a technical part of a job. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). Assessment processes are often different. Select the 'Apply Online' button. a case study exercise where your group responds to a brief on a realistic business scenario. The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. Work at TAFE NSW opportunities. For example: Describe a customer problem you identified. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. 2. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". The application process will include a range of assessment techniques to help determine your suitability for the position. Sydney, NSW, AU. reengineering,and When preparing your application, there are some key things we need to know about you. All rights reserved. you will drive the end to end recruitment. We will ask your permission to contact your referees before we do the checks. In-tray exercises simulate administrative aspects of a role. You do not need to attach a resume or cover letter. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. Reference checks will be completed prior to offering you employment. providing coaching to a team member for a manager role. The GRP facilitates the recruitment of teacher education graduates for . HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. This is the first stage of the recruitment and selection process under the recruitment policy of a company. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. Do your research Jump online and read up on Transport for NSW. business strategic plans. Learn more about the legal requirements for recruitment in the NSW Public Service. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. It is best if you can tailor the content to the job you are applying for. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. The recruitment process may include: an assessment of your application. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Please enable scripts and reload this page. Competitors: Unknown. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. Industry: National Services & Agencies. Closing date: 13/03/2023 - 11:59 PM. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Please read and understand NSW Health policy directive (PD2022_030). Lodge your NSWPF application through I work for NSW. make informed recruitment and selection decisions. Role type: Full Time Ongoing. . If offered, do a sample assessment before completing the formal assessment. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. Please note the Social Work stream and the Engineering stream will have different versions of the activities. Come join us and influence the future of our great state. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. for a dynamic Process Improvement Coordinator to join the team. They may be written or presented through video or audio format. They help us to learn about how you are likely to perform the job. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. material foroperational Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. Candidate documents are not kept for future jobs. Agencies may contact you to complete a reference check. material foroperational listed in the role description. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). referee checks. The assessment will be conducted by the external provider Unified Healthcare Group (UHG). We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. All rights reserved. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Capability Application Toolto prepare for the recruitment process by accessing I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement A report into how the Commissioner decides to use their power of inquiry. For further assistance, read the application checklist or frequently asked questions. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which Enter the search query name below, then click "Save". About. You then present this to assessors when you attend for interview. As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. need you to develop and present your strategy (for example, for the design and implementation of the program). These questions are often framed to get a personal response. They usually involve completing several assessments over a part or whole day. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Well also provide your assessment results to your employing agency to support your development. I look forward to working with Pulse and the team in the new year when we start hiring again! when we expect a large number of applications. You can use this time to research and prepare your proposal, analysis or response. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. You usually have a limited time to do the task. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. use a real business situation such as the start-up of a new program. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. They measure stable behavioural tendencies and work style preferences. Cancer Council NSW is an inclusive place to volunteer and work. Give yourself the best opportunity to show how you suit the job. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Our library opening hours are between 8.30 am to 8.30 pm. when we expect a large number of applications. If you don't receive a confirmation email, check your junk or spam folders. Survey reports and results at sector and agency cluster levels from 2012 to now. Make an offer of employment after weighing all the available evidence on balance. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . ensure our focus is always on the customer. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Maintenance Supervisor. having a driver's licence when driving is a key part of the job. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. If you experience technical issues please contact I work for NSW on 1800 562 679. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. Test your computer equipment before you start. Applicants who are able to do this are more likely to progress through the application process. analysis, design reengineering to support business process improvement and As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Your application should include responses to the targeted questions and your resume / CV. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. All our assessment processes involve at least one interview. Tell us about something you did to serve customers in that context. screening checks. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. at $81475 base plus superannuation. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. Insights and analytics into the public sector workforce. The interview will generally involve a single interview panel consisting of two or more assessors. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Have relevant examples and situations that you can draw on to respond to questions. Review your previous work (paid and volunteer) and study experiences. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. Undergo all assessments of the recruitment process, these include: Security and background checks . These help us to find out a bit more about your past performance and confirm your suitability for the job. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Join the Service NSW team of talented, passionate people. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. Copyright 2015 NSW Public Service Commission. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. Other assessments vary depending on the job and what is being assessed. employment offer or inclusion in our candidate database. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). confirming your right to work in Australia. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. Tell us what you did to resolve it. If you have applied for multiple streams, you may be successful in both. We offer more than just a job, with careers almost as diverse as our people. Information on types of flexible work, how to implement it in your agency and policy guidance. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Looking for a rewarding career? Specify your job search criteria, then click "Search for Jobs". customer service on behalf of the NSW Government and is specific to the job you are applying for. Referees name, title and contact details. . Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. 7. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. Willing to work an average of 2 to 3 days per week (casual and part-time). After we review all applications, we will let you know if you will progress to the assessment stage. Focus on providing specific and clear responses. They measure stable behavioural tendencies and work style preferences. These are usually things like: Get more tips on writing your application on our Writing your job application page. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. need you to develop and present your strategy (for example, for the design and implementation of the program). There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. become familiar with all aspects of the job. Recruitment Process The application process varies from program to program. You may be trying to access this site from a secured browser on the server. opportunities for improvement Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Search for a job at I Work for NSW. In this stage you will be asked to provide information about your experience, interests, and education. reengineering,and It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. Position Classification: Administration Officer Level 4. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. All new employees must agree to comply with the requirements outlined in the policy. customer experience to all citizens across NSW. Applicants who are able to do this are more likely to progress through the application process. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Check that you've received an email confirming your application. About the job: Every day is different as a Recruitment Resourcer with HNE Health. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. Candidates will not progress if they do not compare as well against other candidates. analysis, design reengineering to support business process improvement and About the role: The Business Improvement team at Service NSW are?currently looking The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1.