Submitted: 1 day ago. When he calls me there is no audio. Tap Edit in the upper-right corner. iPhone in Canada Blog , We'll be sending you daily emails with fresh Apple news. Whereas, others have trouble reaching me. Add a Little Credit Tap the toggle to turn on FaceTime. I've tried sharing the contact card from her iPhone to myself but with no luck. nearest uBreakiFix by Asurionor Asurion Tech Repair & Solutionsstore. If it didnt, keep reading. If you've tried these steps and still need a little help, we're right around the corner. And, I think your hypothesis is where I start as I've seen similar (but not exact) situations before. I had a new SIM card sent to me because I changed my phone plan and my iPhone picked up the new phone number on FaceTime and iMessages. And its not obvious how to get the other party to switch how theyre contacting me. Is a collection of years plural or singular? Open Settings > FaceTime > Use your Apple ID for FaceTime. *The Asurion trademarks and logos are the property of Asurion, LLC. Please check your email for a message from us. How do I delete a phone number from iMessage or facetime on ipod 4th gen? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Health Department. Several readers have mentioned this approach works for them, so its well worth trying! I don't know what to do; it's irritating. After being on the phone for hours with Apple tech support people, and Three tech support people, they literally gave me dozens of different possible solutions but nothing worked. Technician's Assistant: Did you recently update your software or Operating System (OS)? The recipient doesn't have the app enabled on their device. If the activation fails, and youll be staying in a particular countryfor a whileand really want that SIM to work with iMessage etc, you can also restoreyour device through iTunes with the new SIM card inserted. Get her to remove the one that is not commonly used. I had recently synced my iPhone 4 with a new installation of Snow Leopard on my OCZ SSD. If that doesnt help, turn off your iPhone or iPad, and fire it back up again. First, there could be So, to fix the _____ is Not Available for FaceTime Errorjust re-enable FaceTime. To confirm you own the number youre trying to activate, Apple sends it a silent SMS. Open messages, hard tap a conversation, delete. Perfect place to start out in with room to grow! Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. You should also make sure the FaceTime switch is on in the list of apps allowed to use mobile data. 3. Cmast045, we're going to do everything possible to get the messages working. I Cant open neither one. It should run more smoothly. * Tap Send and Receive So make sure you can also use data when youre not connected to wifi. From here: If you tap Favorites, choose the contact which shows the word IT departments the world over have said it loud and clear: the first order of business when trying to fix anything tech-related is turning the device off and on. How to Fix Stuck On Activation Problem. This is the only article Ive found that actually describes what has been going on with my phone. Show Less. Likewise, if you have an Apple device handy and you want to call someone who's using a Windows PC or tablet, then you can start the call. I had this problem for awhile now. Had reset everything, taken my sim out, logged in and logged out, set up a new apple id anyway the solution was the silent apple sms comes at a fee so if you add a small amount of credit this will cover this and then enable the iMessage going forward It only officially supports Microsoft Edge or Google Chrome, however, though other Chromium-based browsers may suffice. Learn AT&T transferred me over to Apple. Description for 1602 Woodview Drive Sw Hartselle, AL 35640. If your new prepaid SIM doesnt include SMS messaging in the initial fee, as happened to us with a prepaid Vodafone SIM in Spain, youll need to add money to your prepaid account to cover the cost of receiving SMS messages. That can be a common problem when youre traveling, especially if youve manually set your timezone to be your home location. We can only contact each other at certain times of the day and they're random and then the call drops after awhile. Joining a FaceTime call on Windows is easy so long as you have the link. I have the exact same question and Im having the exact same issues. Since its an old 10 cents per minute prepaid plan and I only wanted to use it on my iPhone to text and make phone calls, they told me to turn cell data off. Fix it with these solutions: Turning it off and back on again can fix more problems than you think. If either is running slowly or other people are using the same Wi-Fi to stream video, you may not be able to make or receive FaceTime calls. Stop freezing up on camera. Ive had this issue before where the phone didnt have enough credit to send/receive text messages. Use iTunes to update to the latest version of iOS for your iPhone. The recipient's contact information is incorrect, includes a call-forwarded number, or is blocked (or they've blocked you). iMessage and Facetime dont activate. Add the person that you want to FaceTime and you should be able to make a call directly from the FaceTime app. Hi, i have a problem with one contact. It's exactly as if all three devices were using the same Apple ID for FaceTime, but they're not, and they never have. Salisbury, NC 28146. Furthermore, this only happens when my sister-in-law calls, not anyone else. Everything seems fine in that menu. I am a bot, and this action was performed automatically. Before proceeding though, you will need to click Join to get yourself into the call. based on the information that I've read from the Apple forums, go into settings>facetime> and turn your iphone cellular calls off. Try a one-on-one conversation first, then slowly add members to your Group FaceTime. Since it only happens with your sister-in-law, I would start there with the trouble-shooting. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After doing so a message popped up on the iPhone 13Pro saying youre account (312xxxxxxx) has signed out of iMessage and youll miss your messages. Show More. I purchased my phone from Apple unlocked. By Patricia Rey Malln iOSFebruary 23, 202346 CommentsFirst published in 2016. It definitely deactivated my old phone number and no one recognized it. FaceTime works best over Wi-Fi, but you can use it just as easily with mobile, or cellular, data on your iPhone or iPad. iPhone screen repairsstarting at $79. Ask Different is a question and answer site for power users of Apple hardware and software. Experienced iMessage problem recently wit iPhone 11. Ask Your Own Computer Question. Needless to say my mom was in actual tears from not having use of a new phone, so we decided to take the SIM card out of the new phone and put it back into her old iPhone 11(the old SIM card had been destroyed and thrown away)! * Add original mobile number. Essentially, they can call you, but you can't call them. This is basically the same as something like Google Meet or Microsoft Teams, where you create a call for others to join so long as they have the link from you. So far Ive tried everything but Reactivate the Sim as if it was new. when i take my sim card out and put it back in it doesnt prompt me to set anything up again it just reconnects me to cell phone service. Make sure they're on. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I dont know. Not only does this help solve bugs and security flaws in your operating system, but it may also add new features and improve your device's performance. How do I align things in the following tabular environment? The process is simple: Still no luck? SD or Memory Card Reader Does Not Read the SD or Memory Cards. Turn off iMessage orFacetime, then log out your Apple ID (from Settings iTunes and App Store). Does anyone know how to fix this? Called AT&T went through ALL troubleshooting methods. My mother in law just had a milestone birthday and for her present we got her the latest iPod touch. We use FaceTime audio because it's clearer and iPhone message. Got to Settings, tap on FaceTime and turn off the toggle. I got a sim in Chile and Argentina with no problems and now Im in Spain and all of the sudden this happens. Make sure that your device has a Wi-Fi connection to the Internet or a cellular-data connection. If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings > FaceTime and make sure that FaceTime is on. Go to Settings > General > Date & Time and turn on Set Automatically.Restart your device.More items Thank you for your help! Then I turned off iMessage and face time, rebooted the phone while on wifi and then removed the Canadian SIM card and inserted the data only SIM card. Tired of the "phone storage is full" notification on your phone? If a conversation was started while I was on another SIM, and the other party is still using my old phone number for iMessage, there is apparently a switching problem. On a Mac, open the FaceTime app and go to FaceTime > Preferences from the menu bar, then uncheck the Enable this account box. Deleted The Previously Synced iCloud Contacts. Or go to the FaceTime settings weve detailed below: Open the Settings app on your iPhone. Start a call with FaceTime. If calling party has info for you and someone else in same contact card, then both phones will ring for FaceTime even if not same Apple ID. That seemed to work for me. Apple should keep the registration of the main number since you are only turning off that main line while the SIM is still present. In some cases, that SMS can be chargeable, and if your SIM plan doesnt include text messages or you dont have any credit on your phone, that SMS will never arrive. FaceTime and iMessage video calls wont work using wifi unless I remove the sim. Calling and WhatsApp happily accepted the new SIM, and I didnt think to check other apps until a friend e-mailed me, a little bewildered, asking me why I wasnt replying to my iMessages. Please refresh the page and try again. Ive had an unlocked iPhone 8 for a couple years that I just used as a WiFi device without a cell plan. We do want to get this figured out. How to make your iPhone battery last longer. You can use your points during checkout.Depending on the currency where you purchase, you will receive the money equivalent to 1 AED for every 100 points. Get a computer tune-up today for as low as $79. There are a number of little tricks to try to fix the problem, but sadly no foolproof solutions. Next log back in, a restart may or may not be necessary. Yes - this technology seems to be driven by your contact card info stored by calling party. Asurion Experts come across issues like this every day, fromiPhone apps that drain your batteryto phones that keep crashing. The distraction wouldnt be worth the ROI. Apple doesnt seem to let two phone numbers be registered.